services

NGS offers various maintenance contracts for your generator depending on how often it is used. Taking out a maintenance contract is the worry free way to maintain your generator. Our technicians will confirm dates prior to the visit and will perform the necessary work as set out in the contract all without any intervention needed.

By taking out a maintenance contract you are assured that your generator will always be in a healthy condition and ready to power up when every you need it. It prevents the situation whereby you don't use the generator for a couple of months, and when it is needed most, it wont start!

The service contract will comprise of a quarterly visit by suitably qualified personnel and will encompass the following:

  • Check the battery and ensure all terminals are tight and clean.
  • Clean plant and all its components.
  • Grease and oil all moving parts.
  • Check oil and water levels and top up if necessary.
  • Test plant for half an hour, check automatic starting in full test mode with simulated faults on each mains phase and check the proper working of all parts
  • including the protection devices and fault indicators, the change over equipment and the battery charger.
  • Any necessary adjustments will be made.
  • All materials such as fuel, oil and any other parts whether mechanical or electrical as well as travel costs, will be quoted and charged for at an additional cost to the client.
Allowance in this contract is made for a maximum of 2 major services per year. A major service is required:
     
  • once a year
  • the first 100 hours
  • every 250 hours
A major service comprise of the following:
  • Clean plant and its components.
  • Grease and oil all moving parts.
  • Check coolant level and top up if necessary.
  • Check and clean/replace air filter.
  • Drain and refill lubricating oil.
  • Replace oil filter.
  • Replace fuel filter.
  • Set the tappets.
  • Check the battery and ensure all terminals are tight and clean.
  • Test plant for half an hour, check automatic starting in full test mode with simulated faults on each mains phase and check the proper working of all parts including the protection devices and fault indicators, the change over equipment and the battery charger.
  • Any necessary adjustments will be made.
  • The oil, oil filter, fuel filter and labour will be included in the major service price.
  • Any other fuels and materials whether electrical or mechanical and travel costs will be quoted and charged for at an additional cost to the client.
  • 1x Set 12 volt DC Batteries every 2 years is inclusive of this maintenance contract.
Price Basis:
All services will be done from Monday to Friday between 8h00 and 16h00.

South Africa’s electricity infrastructure increasingly demands reliable supplies of electrical power, making on-site power generation indispensable for commercial, medical, industrial and residential users. The growing rate, inconvenience and expense of unpredictable power outages provide a significant need for generator sets to ensure that businesses keep operating and homes stay comfortable.